FAQ

The complete build process typically takes 5–9 business days (Monday to Friday), allowing us to ensure that every timepiece meets our rigorous quality standards before it’s shipped to you.

As for delivery, shipping is completely free on all orders.

Our custom builds feature authentic Seiko automatic and hybrid movements, including models such as NH34, NH35, NH36, NH38, NH70, NH72, VK63, VK64, and VK61. Renowned worldwide for their reliability and accuracy, these movements deliver smooth, dependable performance that keeps up with your everyday life.

No, We use only authentic Seiko automatic movements, chosen for their exceptional quality and proven reliability. Each timepiece is then individually assembled with custom components, tailored specifically for every client.

Our watches are water-resistant up to 10 ATM, making them suitable for daily wear—including swimming, showering, and other surface-level water activities. Designed for durability, they can easily handle splashes, rain, and full immersion, making them perfect for an active lifestyle.

However, we do not recommend using these watches for scuba diving or high-pressure water sports, as such conditions require specialized professional dive watches.

Yes, all our watches include a 1-year (from the purchase date) warranty that covers any manufacturing defects, especially those affecting the movement, to ensure top performance. If you encounter any functional issues or other concerns, please don’t hesitate to contact us.

Absolutely! We’re dedicated to bringing your dream watch to life. Personalize every element—from the dial and hands to the case and strap—to design a timepiece that truly reflects your style. Let our expertise help you craft the perfect watch. Email or chat with us to start your process!

A Seiko Mod is a unique timepiece, hand-assembled using a premium Seiko automatic or hybrid movement and enhanced with high-quality aftermarket components, typically crafted from 904L stainless steel.